Question 1

What areas do you serve?

Accepted Answer

We serve a 3 hour radius from our commercial kitchen located at 3375 Killam Ave, Norfolk, VA 23805

Question 2

Who does the cooking?

Accepted Answer

My staff as well as myself (When onsite) do the shopping/pre prep/onsite prep & cooking as well as serving & cleanup up.

Question 3

Do you have to cook in my home?

Accepted Answer

We offer 3 levels of service:

Tailored 3 Levels of Service Price List
(Good, Better, Best)

GOOD: Delivery & Container Fee will be assessed with regard to location of delivery.
Catered Drop Off: Meals are prepped & delivered in catering containers.

BETTER: Below Pricing is for family style or set up on the buffet. (2-3 hours)
Includes: Prep, Cooking, Family Style Service, Basic Cleanup

2-4 guests: $225.00 (1 staff member)
5-10 guests: $325.00 (2 staff members)
11-16 guests $425.00 (2-3 staff members)
17-22 guests $525.00 (3-4 staff members)
23 +email for estimate

BEST: Below Pricing is for plated & served meals. (3-4hours)
Includes: Prep, Cooking, Plated Service, Complete Cleanup

2-4 guests: $295.00 (1 staff member)
5-10 guests: $395.00 (2 staff members)
11-16 guests $495.00 (2-3 staff members)
17-22 guests $595.00 (3-4 staff members)
23 +email for estimate

Question 4

Do you have your food handler's card?

Accepted Answer

Yes. My staff &  I hold an up-to-date food handler's certification from the nationally recognized ServSafe.

Question 5

Are you insured?

Accepted Answer

Yes. I hold liability insurance designed especially for personal chefs and caterers.
INSURANCE COMPANY: GREAT AMERICAN ALLIANCE INSURANCE COMPANY
NAMED INSURED: HOSPITALITY & ENTERTAINMENT TRADE ALLIANCE
CERTIFICATE HOLDER: Tailored Chef of Virginia Incorporated, DBA Tailored Chef Inc.

Question 6

Did you attend culinary school?

Accepted Answer

Yes. I received my culinary training at Johnson and Wales University in Charleston, SC on 2002 & a MBA in 2014 from South University while teaching culinary arts at The Art Institute of Virginia Beach.

Question 7

Can you provide references and a resume?

Accepted Answer

Yes, please visit my LinkedIn profile for my full resume. Also please review our testimonials from our customers via Google/Yelp/Facebook.

Question 8

How do you know what I like to eat?

Accepted Answer

By filling out the intake form, this will provide me with a general idea of your preferences. Additional details can also be provided on the follow-up phone call / email. Like our platonic sisters the spice girls, we want you to "Tell us what you want, what you really, really want!"

Question 9

How do I choose what I want you to cook? Is there a menu?

Accepted Answer

I will send you a copy of our current menu. From there you can highlight what stands out & I will send over an estimate for your consideration. We can adjust this menu as needed up 4 days prior. After that I will have shopped for your event & we are locked in.

Question 10

When and how do I pay you?

Accepted Answer

A deposit of 50% is due at the time of booking, and the balance is due 24 hours prior of the event. I accept cash, checks in advance, Zelle, Venmo, Cash App &  credit card payment through Square.

Question 11

What is your cancellation policy?

Accepted Answer

Full refund is given 14 days before the event. If you cancel within 5 Days, I am unable to refund the deposit due to staff being scheduled.

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